COMPASSION
- We smile and say “Hello” to our residents, family members, and coworkers.
- We try to emotionally connect with everyone in our facility.
- We treat our individuals as if they are family.
- We take extra time to reassure and explain our tasks and procedures.
- We show empathy and patience towards every person we serve.
INTEGRITY
- We are ethical, honest, and fair in our relationships and business practices.
- We will comply with all laws, rules and regulations governing our business.
- We keep our promises and follow through on commitments.
- We “do the right thing.”
EMPOWERMENT WITH ACCOUNTABILITY
- We solve problems on the spot.
- We encourage an atmosphere of inclusion and communication.
- We allow employees the freedom to act and expect them to be accountable for their actions.
- We encourage others to speak up – all opinions matters.
- We understand our roles and take responsibility for our actions.
- We embrace change and welcome new ideas and processes.
- We develop processes and programs that streamline work and improve quality of life.
- We are forward thinking but accept failure and learn from our experiences.
- We think “outside the box” when approaching problems and obstacles.
Thank you for considering Star Care at Renaissance. If you have any questions, or to schedule a tour of our facility, please contact our admissions team at 309-647-5631.
